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Booking Terms and Conditions

basic information and the most important

Your Booking Terms, together with our Privacy Policy and any written confirmations, form the basis of your agreement with E-BIKE Adventure Serbia, B.K. NAPREDAK, Krusevac, Serbia.

Booking Terms and Conditions

By booking you confirm that:

You have read and accepted these Terms & Conditions.
You are over 18, or 16+ with written parental permission.
You consent to the use of your data as per our Privacy Policy.
You understand that all arrangements are subject to Serbian law.

Booking Terms and Conditions

Payment & Confirmation:

Book with a 10% deposit or full payment (if within 30 days).
Payment accepted via bank transfer or in person upon arrival.
A full booking contract and confirmation will be sent via email.

Booking Terms and Conditions

Documentation Required:

YFull personal details, including passport info and health conditions.
COVID-19 vaccination proof or test (if required).

Booking Terms and Conditions

Insurance:

Travel insurance covering accidents, medical emergencies, and personal belongings is mandatory.

Booking Terms and Conditions

Pricing:

Prices are listed in EUR or USD and remain fixed once booked.
We reserve the right to adjust prices only before booking.

Booking Terms and Conditions

Cancellation Policy:

60–30 days: Free

29–14 days: 5% fee
14–7 days: 10% fee
<7 days: 30% fee
Force majeure (war, pandemic, natural disasters): Full refund

Booking Terms and Conditions

Changes by You:

Prices are listed in EUR or USD and remain fixed once booked.
Contact us via email or Viber on phone number +381631727085 or email us: infoebikeadvnetureserba@gmail.com.
Minor changes are free; major changes may require cancellation.

Booking Terms and Conditions

Changes by Us:

We strive to keep plans intact but may adjust due to weather, safety, or logistics.
If canceled by us 60 days before departure, you receive a full refund.

Booking Terms and Conditions

On-Tour Expectations:

Respect local laws, customs, and our guides' authority.
Disruptive behavior may result in removal from the tour without refund.
Riders must be capable of the physical challenge and understand the risks.

Booking Terms and Conditions

Complaints:

If unresolved, submit written complaint within 14 days after the tour.

Booking Terms and Conditions

Complaints:

If unresolved, submit written complaint within 14 days after the tour.

Booking Terms and Conditions

Flight Delays:

Notify us ASAP; we will accommodate where possible.

Booking Terms and Conditions

Contact:

For all other and additional information we are at your disposal, our office, write to them at infoebikeadventureserbia@gmail. com

Call us and contact us, by call, viber or whatsapp, google online meeting at +381631727085.

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